Privacy Policy

Seeds by Stephie respects your privacy and is committed to protecting the personal information you share with us when using our website, purchasing products, downloading digital tools, joining our email list or contacting us.

This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your personal information.

1. Who we are

Seeds by Stephie is an Australian gardening, seed and digital tools business.

Email: stephie.trisha@gmail.com

Website: https://www.seedsbystephie.com
Location: South Australia, Australia

ABN: 99678085597

2. Information we may collect

We may collect personal information when you:

place an order
download a paid digital product
subscribe to emails or updates
contact us through a form or email
leave feedback, reviews or enquiries
interact with our website

The information we collect may include:

name
email address
phone number, if provided
billing address
shipping address
order details
payment confirmation details
product download activity
messages or enquiries you send to us
website usage information, such as pages visited, browser type and device information

We do not intentionally collect sensitive personal information unless you choose to provide it in a message or enquiry.

3. Payment information

Payments may be processed through third-party payment providers connected to our website platform. Seeds by Stephie does not directly store your full card details.

Payment providers may collect and process payment information in accordance with their own privacy and security policies.

4. How we use your information

We may use your personal information to:

process and fulfil orders
send digital download links
respond to enquiries
provide customer support
send order confirmations and updates
manage refunds, returns or replacements
improve our website, products and services
send marketing emails if you have opted in
comply with legal, tax, accounting and business recordkeeping obligations
help prevent fraud, misuse or unauthorised activity

5. Email marketing

If you subscribe to our email list, we may send you updates about Seeds by Stephie, gardening tips, free tools, seed availability, digital products and Gardening Companion app updates.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

We will not add you to marketing emails unless you have opted in or where we are otherwise permitted to contact you under applicable laws.

6. Cookies and website analytics

Our website may use cookies and similar technologies to:

keep the website working properly
remember website preferences
understand how visitors use the website
improve pages, products and content
support advertising or analytics tools if enabled

You can adjust cookie settings through your browser. Some website features may not work properly if cookies are disabled.

7. Third-party services

We may use third-party services to operate our website and business, including:

website hosting and ecommerce platforms, such as Wix
payment processors
email marketing providers
analytics tools
delivery or postage services
accounting or recordkeeping tools

These providers may handle personal information on our behalf or in accordance with their own privacy policies.

Some third-party providers may store or process information outside Australia. Where this occurs, we take reasonable steps to use reputable providers and protect your information.

8. Sharing your information

We do not sell your personal information.

We may share your information where reasonably necessary to:

fulfil your order
process payment
deliver physical products
provide digital downloads
respond to your enquiry
comply with the law
protect our rights, safety, property or website security
work with service providers who support our business operations

9. How we protect your information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no online system is completely secure. Please avoid sending highly sensitive information through website forms or email.

10. How long we keep information

We keep personal information only for as long as needed for the purpose it was collected, including order fulfilment, customer support, legal, tax and recordkeeping requirements.

When information is no longer needed, we will take reasonable steps to delete, destroy or de-identify it where appropriate.

11. Accessing or correcting your information

You may contact us to request access to the personal information we hold about you, or to ask us to correct information that is inaccurate or out of date.

Please contact: stephie.trisha@gmail.com

We may need to verify your identity before responding to your request.

12. Children’s privacy

Our website and products are intended for general audiences and are not directed specifically at children.

If a parent or guardian believes a child has provided personal information without appropriate consent, please contact us.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

14. Contact us

For privacy questions, corrections or access requests, please contact:

Seeds by Stephie
Email: stephie.trisha@gmail.com
Website: https://www.seedsbystephie.com

Last updated: 9 May 2026