Terms & Conditions
Welcome to Seeds by Stephie.
By using our website, purchasing products, downloading digital tools or contacting us through this website, you agree to these Terms & Conditions.
Please read these terms carefully before using our website.
1. About Seeds by Stephie
Seeds by Stephie is an Australian small business offering gardening-related products and resources, including seed packets, digital tools, free downloads, blog content and updates about the Gardening Companion app.
Website: https://www.seedsbystephie.com
Email: stephie.trisha@gmail.com
Location: South Australia, Australia
ABN: 99678085597
2. Website content
The information on this website is provided for general gardening and educational purposes only.
Gardening results can vary depending on climate, season, soil, watering, seed age, storage, planting method, pests, disease and care conditions. While we aim to provide helpful and accurate information, we cannot guarantee specific gardening results, germination rates, harvests or plant health outcomes.
You are responsible for deciding whether our products, information and resources are suitable for your garden, location and circumstances.
3. Products we sell
Seeds by Stephie may sell:
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physical seed packets
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seed bundles
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digital downloads
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garden planners and trackers
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free tools and resources
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future gardening-related products or services
Product availability may change without notice.
4. Seed products
Seed packets are sold for home gardening use unless stated otherwise.
Seed germination and plant growth depend on many conditions outside our control, including weather, storage, watering, soil temperature, planting depth, pests and ongoing care.
We do not guarantee that every seed will germinate or that a plant will grow successfully. This does not limit your rights under Australian Consumer Law if a product is faulty, incorrectly described, unsafe or otherwise fails to meet a consumer guarantee.
5. Digital products
Digital products may include spreadsheets, trackers, planners, templates, PDFs or other downloadable files.
Unless stated otherwise, digital products are for personal use only. You must not:
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resell them
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redistribute them
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upload them publicly
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claim them as your own
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share paid files with others
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copy them for commercial resale
You may use digital products for your own personal gardening, planning or home business tracking unless the product page says otherwise.
6. Free downloads
Free tools are provided as helpful resources. They may be updated, changed or removed at any time.
If a free download link or email delivery does not work, please contact us and we will do our best to help.
7. Orders and payment
By placing an order, you agree that:
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the information you provide is accurate and complete
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you are authorised to use the payment method provided
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you have checked the product description before purchasing
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you understand whether the product is physical, digital or both
Prices are shown in Australian dollars unless stated otherwise.
We may cancel or refund an order if:
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a product is unavailable
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there is a pricing or listing error
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delivery is not available to your location
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biosecurity or shipping restrictions apply
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payment cannot be processed
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we reasonably suspect fraud or misuse
8. Shipping and delivery
Shipping information is set out in our Shipping Policy.
For seed packets, customers are responsible for ensuring the seeds they order are allowed in their location. Australian states and territories may have different biosecurity requirements.
We may cancel and refund an order if we believe shipping the product to your location may breach biosecurity, quarantine or postal requirements.
9. Refunds and returns
Refunds, returns and replacements are handled in accordance with our Refund Policy and Australian Consumer Law.
Your rights under Australian Consumer Law are not excluded, restricted or limited by these Terms & Conditions.
10. Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under Australian Consumer Law.
If a product or service fails to meet a consumer guarantee, you may be entitled to a remedy such as a repair, replacement, refund, cancellation or compensation, depending on the circumstances and whether the problem is major or minor.
11. Intellectual property
Unless otherwise stated, all website content, branding, product descriptions, digital products, downloadable files, graphics, templates, images, blog posts and written materials are owned by Seeds by Stephie.
You must not copy, reproduce, modify, sell, publish or distribute our content without written permission, except as allowed by law or where a download is clearly provided for personal use.
12. User messages, reviews and submissions
If you send us feedback, reviews, photos, messages or suggestions, you confirm that:
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the content is your own or you have permission to share it
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it does not infringe another person’s rights
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it is not unlawful, abusive, misleading or harmful
We may use customer feedback or reviews for business improvement and marketing, but we will not publish personal details without appropriate permission.
13. Links to other websites
Our website may include links to third-party websites or services. We are not responsible for the content, policies, availability or practices of third-party websites.
14. Website availability
We aim to keep our website available, but we do not guarantee uninterrupted access. The website may be unavailable due to maintenance, technical issues, platform changes or events outside our control.
15. Limitation of liability
To the maximum extent permitted by law, Seeds by Stephie is not liable for indirect, incidental or consequential loss arising from your use of our website, products, downloads or gardening information.
Nothing in these terms excludes, restricts or limits any rights you have under Australian Consumer Law or any other rights that cannot legally be excluded.
16. Changes to these terms
We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a new “Last updated” date.
17. Governing law
These Terms & Conditions are governed by the laws of South Australia and applicable Australian law.
18. Contact us
For questions about these Terms & Conditions, please contact:
Seeds by Stephie
Email: stephie.trisha@gmail.com
Website: https://www.seedsbystephie.com
Last updated: 9 May 2026